The Omilia Conversational AI Self-Service Solution uses AI to provide enterprise-grade, human-to-machine and customer care experiences.
The Omilia Conversational Self-Service Solution can boast not 1 but at least 27 production-grade contact centers globally, brings unique advantages to enterprises looking to employ Voice/speech or Text virtual agent, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant applications are truly omnichannel as they are developed once and leveraged horizontally, providing a seamless, end-to-end conversational experience across channels, including IVR, social messengers, web chat, smart speakers, mobile app, email and SMS. One platform, one integration – all channels, all formats.
