Indisys’ solutions provide a global online and fully integrated solution for customer service.
Automated Email Classification: This solution can classify emails into a number of subjects, and even forward them to the relevant department or professional if needed.
Supervised Automated Response: Given a predefined set of answers, this solution can generate automated responses that a human operator will only have to validate.
Unsupervised Automated Response: When the domain allows for a high level of confidence, predefined responses can be automatically sent to users.
