Inbenta Chatbot

Provided by:
Inbenta Technonologies Inc.

Inbenta offers a platform for building entrerprise chatbots, based on AI, machine learning and Inbenta's natural language processing engine. Some of its features include:

  • Intent Detection
  • Dialog Manager: Customize the flow and paths of conversation.
  • Transactional Intelligence: Enhance your chatbot by leveraging additional functionalities via Webhooks.
  • Variables & Entities: Assign values to variables through entities, the detection method used to capture and store relevant information, such as simple string matches, common expressions, or complex natural language patterns.
  • Context Awareness: The InbentaBot dynamically adapts its behavior and conversation based on the context it detects.
  • Seamless Escalation: When the Inbenta Chatbot detects the need for human intervention, it will select the appropriate escalation path to transfer the conversation to one of your support agents.
  • Federated Bot: Connect your Chatbot to a variety of content sources, from your support site, website community forums, and content management system to your third-party support applications.
  • Avatar: The Chatbot can be supplemented with a custom 3D avatar.

Language Coverage
Albanian (Latin), Arabic (Arabic), Basque (Latin), Bosnian (Latin), Bulgarian (Cyrillic), Catalan; Valencian (Latin), Chinese , Croatian (Latin), Czech (Latin), Danish (Latin), Dutch; Flemish (Latin), English (Latin), Estonian (Latin), Finnish (Latin), French (Latin), Galician (Latin), German (Latin), Modern Greek (1453-) (Greek), Hungarian (Latin), Icelandic (Latin), Indonesian (Latin), Italian (Latin), Japanese (Japanese (alias for Han + Hiragana + Katakana)), Korean (Korean (alias for Hangul + Han)), Latvian (Latin), Lithuanian (Latin), Macedonian (Cyrillic), Norwegian (Latin), Polish (Latin), Portuguese (Latin), Romanian; Moldavian; Moldovan (Latin), Russian (Cyrillic), Serbian , Slovak (Latin), Slovenian (Latin), Spanish; Castilian (Latin), Swedish (Latin), Tagalog (Latin), Thai (Thai), Turkish (Latin), Ukrainian (Cyrillic), Vietnamese (Latin)
Get Started with the service

: Contact the Provider

Support

Helpdesk: https://www.inbenta.com/en/contact/

Documentation: Ebook

Other
The Catalogue of Services is maintained by the Service Desk of the CEF Automated Translation Platform. The service desk is funded via a contract (SMART 2016/0103) of the EU’s Connecting Europe Facility (CEF) programme.