The VoiceLab company specializes in AI-POWERED technologies to automate sales and customer service. 

• Intent recognition platform: VoiceLab intent recognition platform comes with pre-defined library of intents for banking, insurance and customer care. You can use the libraries provided or add custom intents to build a dedicated voice assistant or chatbot.
• Customer care IVR automation: VoiceLab intent recognition platform allows you to automate your customer care scenarios easily and quickly. Apart from on-site installation of the VoiceLab platform, tools are offered to reuse provided scenarios or new menus are modified and added as required.
• Cloud or on-device ASR (Automatic Speech Recognition): A dedicated decoder for speech recognition is provided, either cloud based or running fully on-device. The VoiceLab decoder is optimized and implemented to run fully on small devices such as a Raspberry Pi or a mobile phone.
• Active and Passive Voice Biometrics: Passive voice biometrics are offered for fraud detection in phone conversations as well as active biometrics to help organizations and companies authenticate users’ identity.