The ITyX AI Platform analyzes and understands text-based content - independently of language, type, and structure, incoming e-mail, customer service requests, routine questions and sales inquiries. How it works:
Classifying transactions: Analyzes incoming transactions and automatically allocates them to the proper business process.
Extract specialized data: Extracts relevant data identifying personal and specialized information.
Enriching with existing information: Validates logical connections and enriches transactions with existing information.
Completion or allocation to experts: Answers automatically or submits the request with a suggested answer to an expert.
