Conversational assistants trained to communicate by text and voice.
Improve customer experience and satisfaction on all your digital channels for Telecom, Bank, Insurance and Utilities, among others.
More efficient customer service: Chatbot adapted to the customer and the task to carry out.
Continuous system improvements: Thanks to artificial intelligence, the system automatically adapts and detects emotions in voice and audio with greater accuracy.
Control your KPIs: Tools created especially to manage your own KPIs: uptake/aquisition, satisfaction, internal transfers.
Integrated external NLP assets: Get the best out of Microsoft®, Amazon® and IBM® solutions, both in interface and the use of NLP services.
Fast and effective deployment: Accelerate deployment with a database ready with over 500 intents, 300,000 utterances, 50 different conversational entities and 2,400 dialogues.
Deploy using own technology or through third-parties: As well as providing algorithmns, Fonetic also uses tools such as Microsoft® Bot Framework & Luis, Google® Dialog Flow, IBM® Watson, Nina de Nuance®, Alexa or home assistants such as Echo from Amazon® or Google® Home.
