NEWTON Analytics is a set of tools for automatic processing and analysis of audio recordings, especially telephone calls. It includes a module for automatic conversion of audio recordings into text format. The data are then subjected to advanced text analyses.
Features
Automatic transcription of the calls to text in real time
17 languages supported
Recognition of call topics and keywords
Processing of separate audio tracks
Call evaluation according to specified parameters
Fulltext search in calls
Refinement of transcriptions with tailored user dictionaries
Language Coverage
Bosnian
(Latin),
Czech
(Latin),
Croatian
(Latin),
Macedonian
(Cyrillic),
Polish
(Latin),
Slovak
(Latin),
Slovenian
(Latin),
Bulgarian
(Cyrillic),
Serbian
,
Russian
(Cyrillic),
Ukrainian
(Cyrillic),
Romanian; Moldavian; Moldovan
(Latin),
Hungarian
(Latin),
English
(Latin),
Spanish; Castilian
(Latin),
Montenegrin
